“Employee engagement is not soft and fluffy, but a bottom line issue, impacting on profitability or on service outcomes. In other words it’s a must-do not a nice-to-have.”
University of Bath School of Management
Why does it matter?
Firms with satisfied and engaged staff are shown to have stronger client loyalty and increased profits (Employee Engagement, The Evidence: 2012). Additionally, as the economy improves we’re already seeing more candidate-driven fee earner recruitment. So it’s essential to manage your current talent and understand your strengths in order to attract new stars.
If your staff are engaged and motivated they will:
- be productive at work
- have more effective client dealings
- improve the firm’s financial performance
- work smarter
- have fewer absences
- be more loyal to your firm
Our surveys will help you to plan for the future. You’ll be able to gauge your staff’s opinions on:
- the advice & support available to fulfill their role
- the service provided to clients, individually and as a firm
- whether they feel valued, motivated and engaged
- how they are managed (line and senior)
- their overall satisfaction levels
- what could be done to improve the environment
- their awareness of key compliance issues and the training available
Available Staff Surveys
- 20 preset question Complete survey: £100 per month
- 26 flexi-question Complete Plus survey: from £105 per month
- Build your own Bespoke survey: £350 per month
