Complete gives you all the client feedback analysis, staff satisfaction rates and demonstration of compliance a firm needs.
- Understand how satisfied clients and staff are with you, as a service provider and as an employer.
- Identify strengths, weaknesses and opportunities at a glance.
- See how your results fare against other law firms.
- Receive email alerts when clients want information on other legal services.
- Demonstrate your level of compliance to different bodies and schemes.
- 14 question Client survey with logo & personalised message
- 22 question Staff survey, logo & personalised message
- Unlimited use of surveys for 12 months
- Email alerts for cross marketing opportunities
- Benchmark your results (client data only)
- Monthly, quarterly & yearly trend analysis
- Download your easy to understand results as pdf files
- Supports compliance with procedural client care requirements in Lexcel, CQS & WIQS
- Provides evidenced outcomes for SRA’s OFR
- Real time reporting – access your results 24/7
- Free help desk support
- Ready to use in less than 2 hours
- £2,000 + VAT per annum
Call us on 0117 325 0200 to purchase or email us now!