Complete

Complete gives you all the client feedback analysis, staff satisfaction rates and demonstration of compliance a firm needs.

  • Understand how satisfied clients and staff are with you, as a service provider and as an employer.
  • Identify strengths, weaknesses and opportunities at a glance.
  • See how your results fare against other law firms.
  • Receive email alerts when clients want information on other legal services.
  • Demonstrate your level of compliance to different bodies and schemes.

Details

  • 14 question Client survey with logo & personalised message
  • 22 question Staff survey, logo & personalised message
  • Unlimited use of surveys for 12 months
  • Email alerts for cross marketing opportunities
  • Benchmark your results (client data only)
  • Monthly, quarterly & yearly trend analysis
  • Download your easy to understand results as pdf files
  • Supports compliance with procedural client care requirements in LexcelCQS & WIQS
  • Provides evidenced outcomes for SRA’s OFR
  • Real time reporting – access your results 24/7
  • Free help desk support
  • Ready to use in less than 2 hours

Pricing

  • £2,000 + VAT per annum

Call us on 0117 325 0200 to purchase or email us now!